Lim Pei Pei, Nor Hazana Abdullah, Norsam Tasli Mohd Razali


Workplace health issues have continued to increase, and this has caused problems such as increasing medical cost and medical leaves. In respond to this issue, employers are starting to adopt health technology to overcome the problem such as smartwatch. Smartwatch technology is a wrist-worn device provided with variety of sensors that available for collecting physical activity and location data in real time. This paper aims to explore the future drivers of the smartwatch application in monitoring and managing employees’ health. The research study used exploratory research design utilizing the foresight methods. STEEPV analysis was used to identify the key drivers of smartwatch application and to develop a descriptive survey for assessing the impact and uncertainty of each driver. The survey was distributed to human resources managers of medium-sized companies in Malaysia. Technology readiness of smart watch adoption was evaluated using Technology Readiness Index (TRI). Thirty-five respondents took part in online survey. From the data analysis, top two drivers had been identified which are social interaction among employee in sharing about health and improve of data transparency in the impact-uncertainty analysis and were used for developing future scenario of the smartwatch application in monitoring and managing employee health in the next 5 to 10 years. Four scenarios had been discussed in this paper which are healthy workplace environment, unattainable technology adoption objective, inefficient of technology, and low adoption of smartwatch. This research would provide additional information about the future scenario of smartwatch application in managing employee health monitoring in Malaysia.


Keywords: Smartwatch; Employee Health Monitoring; Technological Readiness

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