Determinants of E-Wallet Acceptance Among Consumer in Malaysia

Abstract

A electronic wallet (e-wallet) is a part of financial technology products. This research about the determinants of e-wallet acceptance among consumer in Malaysia. The research objective of this study are to identify the factors that will affecting the consumer acceptance in e-wallet, to analyse the relationship between factor e-wallet and consumer acceptance in e-wallet and to examine the most important factors of e-wallet usage that will affecting consumer acceptance in e-wallet. The method is Quantitative using of 384 respondents from Johor, Melaka, Negeri Sembilan, Selangor, Kedah, Kelantan, Sabah, Sarawak, Wilayah Persekutuan Labuan and Kuala Lumpur and data can be analyses using Statistical Package for the Social Science (SPSS). The result for this research are usefulness, perception and expectation, technology and readiness of e-wallet acceptance among consumer.