An Adoption Model of Mobile Knowledge Sharing Based on the Theory of Planned Behavior

Ahmad Mtair Hawamleh, Amir Ngah

Abstract


Resting on the use of mobile device which is increasingly popular worldwide, mobile learning and sharing knowledge between among students and academicians in fact extends the reach of education and sharing knowledge to all social-economic levels independent of location and time, indicating a new opportunity for education industry development and sharing knowledge. Nonetheless, there is still a lack of a comprehensive understanding regarding the factors affecting the adoption of mobile phone technology for learning and sharing knowledge. In this light, an adoption model of mobile phone technology knowledge sharing was built in this paper based on the Theory of Planned Behavior, in which perceived enjoyment, facilitating conditions, interpersonal influences, perceived usefulness, external influence, mobility, self- efficacy, and perceived ease of use of mobile sharing knowledge are integrated in order to increase the predictive capability of model. This model hopefully provides a framework for future research, and will serve as a basis for our future survey and analysis of data.

Keywords


Adoption Model; Knowledge Sharing; Mobile Knowledge Sharing; Theory of Planned Behavior;

Full Text:

PDF

References


A. D. Woozley, Theory of Knowledge: An Introduction. Hutchinson University Library, 2010.

R. M. Grant, Knowledge‐Based View. Wiley Encyclopedia of Management, 2015.

N. H. M. Alwi, H. A. Hamid, and A. A. Bakar, Factors Contributing Knowledge Sharing in Higher Learning Institution. Universiti Utara Malaysia-UUM, 2009.

F. Farkas and Á. Király, “Knowledge management asymmetries in higher education,” in Proceedings of MEB 2009–7th International Conference on Management, Enterprise, and Benchmarking, 2009, pp. 79-87.

R. Fullwood, “An investigation of the operation of knowledge management in higher education.” presented at The 12th Annual Doctoral Symposium, Manchester Metropolitan University, Business School, 2009.

H. Şerefoğlu, N. Durmaz, and T. Gürbüz, “Knowledge management in higher education: An overview of practices in a department at Metu.” In the 8th International Educational Technology Conference (IETC2008), 2008, pp. 1260-1265.

A. Keramati and M. Azadeh, “Exploring the effects of top management's commitment on knowledge management success in academia: A case study,” International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, vol. 1, no.3, pp. 59-64, 2007.

K. Mohammadi, A. Khanlari, and B. Sohrabi, “Organizational readiness assessment for knowledge management,” Journal of Knowledge Management, vol. 5, no. 1, pp. 29-45, 2009.

G. Jones and E. Sallis, Knowledge Management in Education: Enhancing Learning & Education. Routledge, 2013.

B. Best, S. Moffett, and R. McAdam, “Value-added knowledge management in third sector organisations (TSOs),” in European Conference on Knowledge Management, 2016, pp. 1004-1010.

M. N. Abdelhakim and M. M. Abdeldayem, “the role of chief knowledge officer in higher education quality: A case study from University of Dubai‖,” European Journal of Scientific Research, vol. 35, no. 4, pp. 498-511, 2009.

R. Abdullah, M. H. Selamat, A. Jaafar, S. Abdullah, and S. Sura, “An empirical study of knowledge management system implementation in public higher learning institution,” International Journal of Computer Science and Network Security, vol. 8, no. 1, pp. 281-290, 2008.

M. Eid and N. Nuhu, “The impact of learning culture and information technology use on knowledge-sharing: A case of KFUPM,” in European Conference on Information Systems (ECIS) 2009 Proceedings, 2009, pp. 110-121.

N. A. M. Ismail, M. X. Xu, M. Wood, and C. Welch, “To share or not to share? Research-knowledge sharing in higher education institution: preliminary results,” International Journal of Information Technology and Management, vol. 12, no. 3/4, pp. 169-188, 2013.

Y. M. C. Yeh, “The Implementation of knowledge management system in Taiwan’s higher education,” Journal of College Teaching & Learning (TLC), vol. 2, no. 9, pp. 35-42, 2011.

M. Alvesson and M. Benner, "Higher education in the knowledge society: Miracle or Mirage?," in Multi-level governance in universities. vol. 47, ed: Springer, 2016, pp. 75-91.

J. S.-Y. Ho, M. Cheng, and P. Lau, "Knowledge sharing in knowledgebased institutions," in Proceedings of the 10th International Business Information Management Association Conference, Kuala Lumpur, Malaysia, 2008, pp. 1191-1198.

K. K. Jain, M. S. Sandhu, and G. K. Sidhu, “Knowledge sharing among academic staff: A case study of business schools in Klang Valley, Malaysia,” UCSI Centre for Research Excellence, 2007.

I. Jhangiani and T. Smith-Jackson, “Comparison of mobile phone user interface design preferences: perspectives from nationality and disability culture,” in Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology, 2007, pp. 512-519.

I. Statistics, “International Telecommunication Union,” ITU ICT Statistics, 2014.

D. Quesada-González and A. Merkoçi, “Mobile phone-based biosensing: An emerging “diagnostic and communication” technology,” Biosensors and Bioelectronics, vol. 92, pp. 549-562, 2017.

L. Rainie and J. Anderson, “The future of the internet III,” Elon Univeristy, Pew Internet Project, 2008.

S. Sherer, C. Meyerhoefer, and D. Levick, “Challenges to aligning coordination technology with organizations, people, and processes in healthcare,” in Proceedings of the 50th Hawaii International Conference on System Sciences, 2017.

M. Sharples, J. Taylor, and G. Vavoula, “A theory of learning for the mobile age,” in Medienbildung in neuen Kulturräumen, ed: Springer, 2010, pp. 87-99.

S. A. Becker, M. Cummins, A. Davis, A. Freeman, C. Hall Giesinger, and V. Ananthanarayanan, “NMC horizon report: 2017 higher education edition,” Austin, Texas: The New Media Consortium, 2017.

J. Richardson and J. Lenarcic, “Trigger iz gr8 4 gen Y: Mobile student administration via a text messaging system,” ACIS 2007 Proceedings, p. 101, 2007.

M. Wafa'N and A. M. Abu-Al-Sha'r, “University students' attitudes towards cell phone learning environment,” iJIM, vol. 3, pp. 35-40, 2009.

M. O. M. El-Hussein and J. C. Cronje, “Defining mobile learning in the higher education landscape,” Journal of Educational Technology & Society, vol. 13, p. 12, 2010.

H. R. Abachi and G. Muhammad, “The impact of m-learning technology on students and educators,” Computers in human behavior, vol. 30, pp. 491-496, 2014.

N. Hasan, M. M. Ashraf, A. Abdullah, and M. W. Murad, “Introducing mobile internet as a learning assistant for secondary and higher secondary students,” The Journal of Developing Areas, vol. 50, pp. 41- 55, 2016.

J. B. Bottentuit Junior and C. P. Coutinho, "The use of mobile technologies in higher education in Portugal: an exploratory survey," presented at the World conference on e-learning in corporate, government, healthcare, & higher education (E-Learn2008), Las Vegas, Nevada, USA, 2008.

K. Peters, "m-Learning: positioning educators for a mobile, connected future," The International Review of Research in Open and Distributed Learning, vol. 8, p. 17, 2007.

E. K. Stephen, "Knowledge retention model for institutions of higher learning: a case of Kenya Methodist University (KeMU)," MSc, information science, The University of South Africa, South Africa, 2016.

M. N. Muda and Z. M. Yusof, “Conceptual framework for knowledge sharing initiative in institution of higher learning to enchance the teaching performance and innovation,” Scientific Journal of PPI-UKM, vol. 2, pp. 10-16, 2015.

L. M. Tahir, M. B. Musah, A. H. Abdullah, A. H. Musta’amal, and M. H. A. Abdullah, “Technical college teachers sharing their knowledge:does leadership, institutional factors or barriers predict their practices?,” Educational Studies, vol. 42, pp. 465-492, 2016.

N. Mat, J. Alias, and N. Muslim, "The impacts of organizational factors on knowledge sharing in higher learning instituitions (HLIs): Case at Universiti Kebangsaan Malaysia (UKM)," Mediterranean Journal of Social Sciences, vol. 7, pp. 181-188, 2016.

E. Baran, "A review of research on mobile learning in teacher education," Journal of Educational Technology & Society, vol. 17, pp. 17-32, 2014.

A. Lepp, J. E. Barkley, and A. C. Karpinski, "The relationship between cell phone use and academic performance in a sample of US college students," Sage Open, vol. 5, pp. 1-9, 2015.

M. Kleijnen12, K. de Ruyter, and M. Wetzels, "Factors influencing the adoption of mobile gaming services," in Mobile Commerce: technology, theory, and applications, p. 202, 2003.

B. E. Mennecke and T. J. Strader, “Mobile commerce: technology, theory, and applications,” IGI Global, 2003.

J. Francis, M. P. Eccles, M. Johnston, A. Walker, J. Grimshaw, R. Foy, et al., “Constructing questionnaires based on the theory of planned behaviour: A manual for health services researchers,” Centre for Health Services Research, University of Newcastle upon Tyne, 2004.

I. Ajzen, "Constructing a TpB questionnaire: Conceptual and methodological considerations," ed, 2006, p. 14.

S. S. Al-Gahtani and M. King, "Attitudes, satisfaction and usage: factors contributing to each in the acceptance of information technology," Behaviour & Information Technology, vol. 18, pp. 277- 297, 1999.

H. J. Hur, H. K. Lee, and H. J. Choo, “Understanding usage intention in innovative mobile app service: Comparison between millennial and mature consumers,” Computers in Human Behavior, vol. 73, pp. 353- 361, 2017.

B. McCauley, "Intrinsic motivations of mobility, play and enjoyment: the smartphone game experience," Phd, School of Economics Finance and Marketing, College of Business RMIT University, Victoria, 2014.

J.-Y. M. Kang, J. M. Mun, and K. K. Johnson, “In-store mobile usage: Downloading and usage intention toward mobile location-based retail apps,” Computers in Human Behavior, vol. 46, pp. 210-217, 2015.

A. Dahlinger and F. Wortmann, "Fostering pro-environmental behavior with green consumer is: the effects of is-induced construal and general is usage motivations," in Twenty-Fourth European Conference on Information Systems (ECIS), İstanbul, Turkey, 2016, p. 13.

J. Lu, C. Liu, and J. Wei, “How important are enjoyment and mobility for mobile applications?,” Journal of Computer Information Systems, vol. 57, pp. 1-12, 2017.

H. Chen, W. Rong, X. Ma, Y. Qu, and Z. Xiong, "An extended technology acceptance model for mobile social gaming service popularity analysis," Mobile Information Systems, vol. 2017, p. 12, 2017.

B. Kaba, K. N'Da, and V. Mbarika, "Understanding the factors influencing the attitude toward and the use of mobile technology in developing countries: A model of cellular phone use in guinea," in the 41st Annual Hawaii International Conference on System Sciences, Washington, DC, USA, 2008, pp. 127-127.

I. Semanjski and S. Gautama, “Smart city mobility application— gradient boosting trees for mobility prediction and analysis based on crowdsourced data,” Sensors, vol. 15, pp. 15974-15987, 2015.

H. H. Wilmer and J. M. Chein, “Mobile technology habits: patterns of association among device usage, intertemporal preference, impulse control, and reward sensitivity,” Psychonomic bulletin & review, vol. 23, pp. 1607-1614, 2016.

K. Church, D. Ferreira, N. Banovic, and K. Lyons, "Understanding the challenges of mobile phone usage data," in Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services, Copenhagen, Denmark, 2015, pp. 504- 514.

B. Kargin, N. Basoglu, and T. Daim, “Factors affecting the adoption of mobile services,” International Journal of Services Sciences, vol. 2, pp. 29-52, 2008.

C. Coursaris and K. Hassanein, “Understanding m-commerce: a consumer-centric model,” Quarterly journal of electronic commerce, vol. 3, pp. 247-272, 2002.

F. Glover and J.-K. Hao, “Diversification-based learning in computing and optimization,” arXiv preprint arXiv: 1703.07929, 2017.

R. R. Dholakia and N. Dholakia, “Mobility and markets: emerging outlines of m-commerce,” Journal of Business research, vol. 57, pp. 1391-1396, 2004.

A. Dickinger, M. Arami, and D. Meyer, "Reconsidering the adoption process: enjoyment and social norms—antecedents of hedonic mobile technology use," in the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), 2006, pp. 23a-23a.

H. Nysveen, P. E. Pedersen, and H. Thorbjørnsen, “Intentions to use mobile services: Antecedents and cross-service comparisons,” Journal of the academy of marketing science, vol. 33, pp. 330-346, 2005.

A. A. Chew, "The adoption of M-commerce in the United States," the College of Business Administration, California State University, Long Beach, CA, 2006.

F. Daneshgar, A. Aurum, and S. Potukuchi, "Adoption of instant messaging technologies by university students," presented at the 18th Australasian Conference on Information Systems (ACIS 07) Toowoomba, Australia, 2007.

T. Bhatti, “Exploring factors influencing the adoption of mobile commerce,” The Journal of Internet Banking and Commerce, vol. 12, pp. 1-13, 2007.

P. Guriting and N. Oly Ndubisi, “Borneo online banking: evaluating customer perceptions and behavioural intention,” Management research news, vol. 29, pp. 6-15, 2006.

M. Pagani, “Determinants of adoption of third generation mobile multimedia services,” Journal of interactive marketing, vol. 18, pp. 46- 59, 2004.

P. A. Pavlou, T. Lie, and A. Dimoka, “What drives mobile commerce? An antecedent model of mobile commerce adoption,” Los Angeles Global Mobility Roundtable, 2007.

T. S. Teo, “Demographic and motivation variables associated with Internet usage activities,” Internet Research, vol. 11, pp. 125-137, 2001.

W. Iso, “9241-11. Ergonomic requirements for office work with visual display terminals (VDTs),” The international organization for standardization, vol. 45, 1998.

F. D. Davis, R. P. Bagozzi, and P. R. Warshaw, “User acceptance of computer technology: a comparison of two theoretical models,” Management science, vol. 35, pp. 982-1003, 1989.

Y.-S. Wang and Y.-W. Liao, “Understanding individual adoption of mobile booking service: An empirical investigation,” Cyberpsychology & Behavior, vol. 11, pp. 603-605, 2008.

S. Rao and I. Troshani, “A conceptual framework and propositions for the acceptance of mobile services,” Journal of Theoretical and Applied Electronic Commerce Research, vol. 2, 2007.

Q. Ma and L. Liu, “The technology acceptance model: A meta-analysis of empirical findings,” Journal of Organizational and End User Computing (JOEUC), vol. 16, pp. 59-72, 2004.

S.-Y. Hung, C.-Y. Ku, and C.-M. Chang, “Critical factors of WAP services adoption: an empirical study,” Electronic Commerce Research and Applications, vol. 2, pp. 42-60, 2003.

S. Gao, J. Krogstie, and P. A. Gransæther, "Mobile services acceptance model," in International Conference on Convergence and Hybrid Information Technology (ICHIT'08) Daejeon, Korea, 2008, pp. 446- 453.

Y. Xiang, X. Wu, and Q. Chen, "Personal innovativeness and initial adoption of M-commerce: Toward an integrated model," in 4th IEEE International Conference on Management of Innovation and Technology (ICMIT 08), Bangkok, Thailand, 2008, pp. 652-657.

E. Polat, N. Basoglu, and T. Daim, "Effects of adaptivity and other external variables on mobile service adoption," in 42nd Hawaii International Conference on System Sciences (HICSS'09), Big Island, HI, USA, 2009, pp. 1-10.

M. Fishbein and I. Ajzen, “Belief, attitude, intention, and behavior: An introduction to theory and research,” Addison-Wesley Publishing Co, 1977.

J. Webster and L. K. Trevino, “Rational and social theories as complementary explanations of communication media choices: Two policy-capturing studies,” Academy of Management journal, vol. 38, pp. 1544-1572, 1995.

V. Venkatesh, M. G. Morris, G. B. Davis, and F. D. Davis, “User acceptance of information technology: Toward a unified view,” MIS quarterly, pp. 425-478, 2003.

R. B. Cialdini, R. E. Petty, and J. T. Cacioppo, “Attitude and attitude change,” Annual review of psychology, vol. 32, pp. 357-404, 1981.

A. Bandura, "Self-efficacy: toward a unifying theory of behavioral change," Psychological review, vol. 84, pp. 191-215, 1977.

V. Venkatesh and F. D. Davis, “A theoretical extension of the technology acceptance model: Four longitudinal field studies,” Management science, vol. 46, pp. 186-204, 2000.

K. Ishii, “Internet use via mobile phone in Japan,” Telecommunications Policy, vol. 28, pp. 43-58, 2004.

S. Taylor and P. A. Todd, “Understanding information technology usage: A test of competing models,” Information systems research, vol. 6, pp. 144-176, 1995.

D. J. Terry, C. Gallois, and M. McCamish, “The theory of reasoned action: Its application to AIDS-preventive behavior,” British Journal of Social Psychology, no. 3, pp. 227-239, 1993.

Y. Liu and N. Chen, "An adoption model for mobile learning," in IADIS International Conference e-Commerce, Netherlands, 2008, pp. 235- 240.

H. C. Triandis, "Values, attitudes, and interpersonal behavior," Nebraska symposium on motivation, vol. 27, pp. 195-259, 1979.


Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

ISSN: 2180-1843

eISSN: 2289-8131