BURNOUT DI KALANGAN PEKERJA JABATAN BELIA DAN SUKAN NEGERI JOHOR

Shah Rollah Abdul Wahab, Nor Akmar Nordin, Afiq Azri Mohd Ghani, Azizah Rajab

Abstract


Kajian ini bertujuan untuk mengenal pasti tahap burnout yang dialami 51
orang responden daripada Jabatan Belia dan Sukan Negeri Johor (JBSJ).
Tiga dimensi bagi mengenal pasti tahap burnout iaitu ketandusan emosi,
depersonalisasi dan pencapaian peribadi telah diukur menggunakan soal
selidik Maslach Burnout Inventori (MBI-1979). Data dikumpul dan
dianalisis menggunakan analisis statistik deskriptif yang merangkumi
peratusan dan min. Dapatan kajian menunjukkan bahawa responden
mengalami tahap burnout yang sederhana dan tidak memberi kesan
terhadap responden kajian.


Kata kunci: burnout, ketandusan emosi, depersonalisasi dan pencapaian
peribadi

 

Abstract

 

This study aims to identify the level of burnout experienced by 51 respondents from the Johor Youth and Sports Department (JBSJ). Three dimensions for identifying burnout levels which are the emotional deprivation, depersonalization and personal achievement were measured using the Maslach Burnout Inventory (MBI-1979) questionnaire. The data were collected and analyzed using descriptive statistical analysis which included percentage and mean. The results showed that the respondents experienced moderate burnout levels and did not affect the respondents.

Keywords: burnout, emotional depletion, depersonalization and personal achievement


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e-ISSN : 2289-8115      ISSN : 1985-7012